Terms and Conditions

Last Updated: 1710/2024

Welcome to Standtouch Jewellery! By accessing and using our website https://standtouchjewellery.com, you agree to comply with the following terms and conditions. These terms govern your use of our website and services, so please read them carefully. If you do not agree to these terms, you should not use our site.

1. General Use

By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian. You agree to use the website for lawful purposes only and in accordance with these terms.

2. Product Information and Pricing

We make every effort to ensure that product descriptions, images, and prices listed on our website are accurate. However, we do not warrant that the product details or other content on the website are error-free, complete, or current. Standtouch Jewellery reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3. Orders and Payment

  • Order Acceptance: All orders placed through the website are subject to acceptance by Standtouch Jewellery. We reserve the right to refuse or cancel any order for any reason, including but not limited to the unavailability of a product, errors in product or pricing information, or fraud detection.
  • Payment: You agree to provide accurate and complete payment information for all purchases. We accept payments via credit/debit cards, net banking, and other payment methods as specified on the website. All prices are in Indian Rupees (INR), and applicable taxes and shipping fees will be added to your total order amount.
  • Order Confirmation: Once your order is placed, you will receive an email confirmation. If you do not receive a confirmation, please contact us immediately. A confirmed order is a contract between Standtouch Jewellery and you, the customer, subject to these terms.

4. Shipping and Delivery

We offer shipping across India. Once your order is processed, we will ship your products to the address provided. Delivery times are estimates and are not guaranteed. Standtouch Jewellery is not responsible for delays caused by shipping carriers or any external factors beyond our control. You will receive tracking details once your order is dispatched.

5. Returns, Exchanges, and Refunds

  • Eligibility: We accept returns and exchanges of products within 7 days for only certain products of delivery, provided the items are unused, undamaged, and in their original packaging. Certain items, such as customized jewelry, may not be eligible for return.
  • Process: To initiate a return or exchange, please contact our customer service team at +91 8360847847. Once your return is approved, we will provide instructions on how to send the item back.
  • Refunds: Refunds will be processed once the returned item is received and inspected. Refunds will be issued to the original payment method. Please allow [Insert Timeframe] for the refund to reflect in your account.

6. Warranty

We offer warranties on select artificial jewelry products as specified on their product pages. The warranty covers manufacturing defects but does not cover damage caused by misuse, accidents, or normal wear and tear.

7. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and designs, is the property of Standtouch Jewellery or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content from our website without our prior written consent.

8. User Conduct

You agree not to use the website to:

  • Violate any applicable laws or regulations;
  • Infringe upon the rights of others;
  • Distribute viruses or harmful code;
  • Impersonate any person or entity.

9. Limitation of Liability

Standtouch Jewellery is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website, products, or services. We provide our website and products on an "as is" and "as available" basis without any warranties, express or implied.

10. Indemnification

You agree to indemnify and hold Standtouch Jewellery, its affiliates, employees, and partners harmless from any claims, damages, or expenses (including legal fees) arising out of your use of the website or violation of these terms.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Republic of India. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Batala, Punjab, India.

12. Changes to the Terms

Standtouch Jewellery reserves the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Standtouch Jewellery
Police Line Road, Methodist School Front Side Gali Pani Wali Tanki
Batala 143505, Punjab, India
Phone: +91 8360847847
Website: https://standtouchjewellery.com/pages/contact

By using our website, you agree to abide by these Terms and Conditions.